Quick Answer: Whether your pizza oven shows up like a normal package or on a pallet with a semi-truck comes down to one number: boxed weight. Ovens under roughly 100 lbs — the Ooni Karu 16 (about 83 lbs boxed) or Gozney Arc XL (about 60 lbs boxed) — ship as a standard parcel via FedEx or UPS straight to your door. Once boxed weight nears or passes about 150 lbs, like the Gozney Dome, carriers switch to LTL freight: a scheduled appointment, a pallet, and curbside-only drop-off with a liftgate, confirmed by both BBQGuys’ and Barbeques Galore’s own freight-delivery policies for Gozney’s heavier models. Commercial ovens from brands like Wood Stone or Marra Forni skip this entirely and go through a professional rigging and installation service instead.
Most buyers only think about delivery after checkout, when a confirmation email mentions “freight carrier” or “liftgate” for the first time. That’s a problem if you weren’t expecting it — a freight appointment means being home during a multi-hour window, and curbside-only means a 150-lb box is your problem to move the last 20 feet to your patio, not the driver’s.
Pizza oven delivery, by the numbers
- 150.8 lbs: the boxed shipping weight of the Gozney Dome (Gen 2), per BBQGuys’ own product listing — right at the point where carriers stop treating a shipment like a parcel and start treating it like freight.
- 83.1 lbs: the boxed shipping weight of the Ooni Karu 16, light enough that it still ships as a standard FedEx/UPS parcel despite being one of this site’s larger residential ovens.
- $50-$150: the typical liftgate fee range charged by freight carriers when a delivery address has no loading dock or forklift, according to general freight-industry fee guides — some retailers build this into the listed price, others add it at checkout.
- Curbside only: both BBQGuys and Barbeques Galore state plainly that their freight deliveries for Gozney’s heavier ovens are dropped at the curb with a liftgate; the driver cannot carry it anywhere else unless other arrangements were made in advance.
Parcel vs. freight: the weight line that decides it
| Oven | Boxed weight | Ships as | Delivered to |
|---|---|---|---|
| Gozney Arc XL | ~60 lbs | Standard parcel (FedEx/UPS) | Your door |
| Ooni Karu 16 | 83.1 lbs | Standard parcel (FedEx/UPS) | Your door |
| Gozney Dome / Dome XL (Gen 2) | ~151-153 lbs | LTL freight, pallet | Curbside, liftgate, scheduled appointment |
| Wood Stone / Marra Forni (commercial) | Several hundred lbs+ | Professional rigging/install service | On-site set-in-place, not a home delivery |
There’s no official published cutoff where a carrier flips from parcel to freight, but in practice it tracks the same logic as any oversized shipment: FedEx Ground and UPS Ground both cap single packages at 150 lbs, and anything at or above that line routinely gets kicked to a freight carrier instead — which lines up almost exactly with where the Dome’s 150.8-lb box sits and the Karu 16’s 83.1-lb box doesn’t.
What actually happens on freight delivery day
A freight shipment doesn’t just show up — the carrier calls ahead to schedule a delivery window once the oven reaches a local terminal, and you’re expected to be there. When the truck arrives, the driver lowers the pallet to the ground with the liftgate and leaves it at the curb; per both BBQGuys’ and Barbeques Galore’s stated freight policies, that’s the extent of the service unless you paid for more.
The part that actually matters: inspect the box before you sign the Proof of Delivery (POD) slip, not after. Freight carriers treat your signature as confirmation the shipment arrived undamaged, and disputing damage after signing is far harder than catching it on the spot. If you see crushing, tears, or a tipped-over tilt indicator, take photos, refuse that item, and contact the retailer immediately — don’t accept it and plan to sort out a claim later.
Heavy-Duty Appliance Dolly
- A furniture/appliance dolly with straps turns a 2-person struggle into a 1-person job for moving a boxed Dome or similar heavy oven from the curb to its final spot.
- Look for a weight rating well above the oven's boxed weight, not just its unboxed spec — you're moving the whole crated pallet load, not just the oven itself.
- Stair-climbing models help if there's even one step between the curb and your patio or deck.
If the delivery window means you need odds and ends — moving straps, a tarp for a surprise rain delay, extra hands via a borrowed hand truck — to show up fast rather than trickle in separately, Amazon Fresh at least keeps the grocery run off your plate on delivery day, since you’ll likely want to be home waiting on the freight window instead of out shopping.
Curbside liftgate vs. “white glove” or inside delivery
The default for anything shipping freight is curbside-only: the liftgate gets the pallet to the ground, and that’s the carrier’s job done. “White glove” or inside delivery — where someone actually carries the oven to your patio, unboxes it, and hauls the packaging away — is a different, higher-tier service that isn’t automatically included just because an oven is expensive. Some retailers offer it as a paid add-on at checkout; others don’t offer it at all for a given product. If getting a 150-lb oven the last 20 feet yourself isn’t realistic, confirm what’s actually included before you buy, not when the truck is already at the curb.
If you’re buying a commercial oven instead
Wood Stone and Marra Forni don’t ship to a home address at all in the way a Dome or Karu does. Wood Stone’s own installation service covers receiving, warehousing, and on-site delivery with assembly and precise set-in-place procedures — the oven arrives essentially ready to install, and getting it off the truck and positioned in a commercial kitchen is handled by riggers, not a residential freight driver with a liftgate. If you’re outfitting a restaurant rather than a backyard, budget for that service as part of the total cost, not as an afterthought once the oven itself is already in transit. See our Wood Stone and Marra Forni reviews for where each brand’s pricing and delivery model actually sits.
FAQ
See the frequently asked questions below for whether your oven arrives at the door or the curb, what a liftgate fee actually covers, and what to check before you sign for a freight delivery.
Bottom line: pizza oven delivery isn’t one experience — it’s two completely different processes split by weight. Anything under roughly 100 lbs boxed, like the Ooni Karu 16 or Gozney Arc XL, ships like any other parcel straight to your door. Anything heavier, like the Gozney Dome, ships freight: a scheduled appointment, a pallet, and curbside drop-off with a liftgate, with inside delivery only if you’ve arranged and likely paid for it separately. Commercial ovens skip both models entirely in favor of a professional installation service. Know which category your oven falls into before delivery day, not during it.
Shipping weights and freight-delivery policies cited from BBQGuys’ and Barbeques Galore’s own Gozney Dome and Arc XL product listings, Ooni’s published Karu 16 specifications, general freight-industry liftgate fee guidance, and Wood Stone’s own published installation service description, current as of October 2026.